Microsoft began investigating user reports of email access problems at 12:54 p.m. ET on Thursday. By 10:10 p.m. ET, many services remained down, and the company’s health status website listed “service degradation.”
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Microsoft Works to Restore Outlook and Teams After Outage
Microsoft said it was working to restore Outlook, Teams and other Microsoft 365 services after an hourslong outage left thousands of users reporting trouble accessing email and online meetings. The company said it had no indication the disruption was caused by a cyberattack.
A spokesperson said Microsoft was addressing issues with Microsoft 365 and working to “restore services as soon as possible.” In its latest update on X, the company said it was monitoring affected infrastructure to verify stability, which it expects to support improved availability. Downdetector, an outage-tracking service, recorded reports from thousands of users experiencing problems with Microsoft’s email and online-meetings platforms.
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